Frequently Asked Questions

Woodbender furniture is handcrafted and locally manufactured in South Africa. Our durable wooden furniture is made to order and personalised in your choice of fabric and timber finish. Our ash products are designed for indoor use only. Slight variations in dimensions may occur due to the nature of a handmade product. To keep up with new and exciting product innovations, Woodbender reserves the right to withdraw, modify or discontinue any products in the range at any time. 

Below is a list of our frequently asked questions. Please feel free to contact us directly should you not find what you are looking for. 

Our dining chairs fit a standard 750mm table height.

Kitchen stools fit a 900mm counter height.

Bar stools fit a 1100mm counter height.

Customised stool heights can be discussed. Please get in touch.

Slight variations in dimensions may occur due to the nature of a handmade product.

Provided we have stock (unfinished frames) of your specific items in the UK, it will take approximately 4-weeks from receiving your order to arranging delivery.

If we do not have stock (unfinished frames) of your selected products in the UK, we are regularly sending new stock to the UK from our factory in South Africa limiting the potential wait time.

We will indicate on individual products if they are in stock, and/or if potential additional waiting times may be expected.

We have a curated selection of available fabrics shown on each product.

Click here to see our Upholstery Guide

Click here to order fabric and leather samples.

All of our products are made out of sustainably sourced, European Ash.

We offer 3 finishes:

- Light Brown
- Dark Brown
- Black

Please also note that all products come branded with lining and labels unless requested otherwise.

Woodbender furniture is designed exclusively for indoor use. Avoid exposure to direct sunlight and moisture.

Use a damp cloth to wipe down the wooden parts of your furniture.

Do not use any chemical-based cleaning products on the wood. This includes ammonia-based cleaning products and alcohol-based sanitizer.

Since we offer a wide selection of fabrics, and offer the option of custom fabrics, we are unable to supply a standardised instruction for cleaning. Please get in touch with us if you require advice with cleaning your fabric.

For detailed information on our Deliveries and Shipping, please click here.

We offer a 6-year guarantee on any structural defects that occur during normal usage of our furniture.

In the unlikely event that you experience a problem with your order, please get in touch with us as soon as possible.

Since all of our products are made-to-order according to your choice of timber finish and upholstery option, they are non-refundable.

Should there be a clear fault with your product, please get in touch with us as soon after delivery as possible.

Woodbender, Custom furniture, Dining Chair